Staff Training

AI training that works for your whole institution

Role-specific, practical AI training for professional services, academic and support staff - built around your workflows and delivered in a format that fits your team.

3hrs

Workshop duration

F2F / Online

Delivery method

Asynchronous

Online supporting course

What this service covers

Most AI training fails because it is either too generic or too technical. Our staff training programmes are built around the specific roles, responsibilities and workflows of your people - whether that is admissions, registry, student services, finance, marketing, IT, or academic administration.

Each programme begins with a scoping conversation to understand your team's current AI awareness, the tools already in use across the institution, and the outcomes you want to achieve. We then design and deliver training that maps directly to your staff's day-to-day tasks.

What's included

  • Pre-training needs assessment
  • Role-specific workshop content
  • Hands-on practical exercises
  • Prompt writing and AI workflow guides
  • Post-training resource pack
  • 30-day follow-up Q&A support
  • Progress and impact reporting

Typical outcomes

  • Staff save 3-8 hours per week on routine tasks
  • Consistent, higher-quality written communications
  • Faster turnaround on reports and data summaries
  • Reduced anxiety and resistance around AI adoption
  • A shared institutional vocabulary around AI
  • Improved confidence with new tools going forward

Our staff training courses

A practical workshop suite covering foundation skills and role-specific applications for higher education teams.

All-Staff Workshops

Workshop

Level

W1. AI Foundations & Responsible Use

Foundation

W2. AI for Daily Workflows (Email, Meetings, and Comms)

Foundation

W3. AI for Summarising and Analysing (Word & Excel)

Foundation

W4. Building Custom AI Agents

Intermediate

Academic Workshops

Workshop

Level

W5. AI for Academic Content Creation (AI Before Class)

Intermediate

W6. The AI-Enabled Classroom: Pedagogy & Practice (AI During Class)

Intermediate

W7. AI for Academic Assessments (AI after Class)

Intermediate

W8. AI for Researchers

Foundation

Professional Services Workshops

Workshop

Level

W9. AI for Process Improvement

Intermediate

W10. AI for Comms and Engagement

Intermediate

Delivery formats

We offer maximum flexibility around how training is delivered to minimise disruption to your staff's workload.

F2F / Online Asynchronous

Ready to get started?

Book a free 30-minute scoping call to discuss your institution's needs.