Staff Training
AI training that works for your whole institution
Role-specific, practical AI training for professional services, academic and support staff - built around your workflows and delivered in a format that fits your team.
3hrs
Workshop duration
F2F / Online
Delivery method
Asynchronous
Online supporting course
What this service covers
Most AI training fails because it is either too generic or too technical. Our staff training programmes are built around the specific roles, responsibilities and workflows of your people - whether that is admissions, registry, student services, finance, marketing, IT, or academic administration.
Each programme begins with a scoping conversation to understand your team's current AI awareness, the tools already in use across the institution, and the outcomes you want to achieve. We then design and deliver training that maps directly to your staff's day-to-day tasks.
What's included
- Pre-training needs assessment
- Role-specific workshop content
- Hands-on practical exercises
- Prompt writing and AI workflow guides
- Post-training resource pack
- 30-day follow-up Q&A support
- Progress and impact reporting
Typical outcomes
- Staff save 3-8 hours per week on routine tasks
- Consistent, higher-quality written communications
- Faster turnaround on reports and data summaries
- Reduced anxiety and resistance around AI adoption
- A shared institutional vocabulary around AI
- Improved confidence with new tools going forward
Our staff training courses
A practical workshop suite covering foundation skills and role-specific applications for higher education teams.
All-Staff Workshops
Workshop
Level
W2. AI for Daily Workflows (Email, Meetings, and Comms)
FoundationW3. AI for Summarising and Analysing (Word & Excel)
FoundationW4. Building Custom AI Agents
IntermediateAcademic Workshops
Workshop
Level
W5. AI for Academic Content Creation (AI Before Class)
IntermediateW6. The AI-Enabled Classroom: Pedagogy & Practice (AI During Class)
IntermediateW7. AI for Academic Assessments (AI after Class)
IntermediateW8. AI for Researchers
FoundationProfessional Services Workshops
Workshop
Level
W9. AI for Process Improvement
IntermediateW10. AI for Comms and Engagement
IntermediateDelivery formats
We offer maximum flexibility around how training is delivered to minimise disruption to your staff's workload.
Ready to get started?
Book a free 30-minute scoping call to discuss your institution's needs.
