AI training specialists improving capability, confidence and compliance.
WorkSmart-AI helps organisations become more productive with AI, through practical skills training, coaching and consultancy.
- Founded by former Digital Skills Leads at the University of Exeter
- Members of the Staff Development Forum
Who we work with
Universities
Staff and student training, white-labelled courses, adoption coaching and academic coaching.
Explore UniversitiesColleges
Practical skills for teaching and support staff, and responsible use your learners can stand behind.
Explore CollegesSchools and trusts
INSET and staff training that tackles workload safely, built around your policy and safeguarding.
Explore SchoolsBusinesses and public sector
AI skills for companies, councils, public bodies and charities.
Explore BusinessesWhat we offer
Training, coaching and consultancy
We publish topics and formats, then build each engagement around you.
AI Capability Check
Any public or private organisation
A free 30-minute call and a written report placing your team on the AI Use Hierarchy, with two or three next steps.
Workshops and Events
Staff and leaders
Face-to-face or online, from one hour to a full day: INSET, away days, leadership workshops, keynotes and talks.
Online courses
All staff, all students
Self-paced, interactive courses hosted on the WorkSmart-AI Academy or white-labelled for your own LMS.
AI adoption coaching
Senior leaders
One-to-one or small-group coaching for senior leaders on leading AI adoption: strategy, policy and a phased roadmap.
Academic coaching
Academics and research teams
Discipline and role-specific coaching for research, writing, grant work and teaching preparation.
How we get there
Capability, confidence and compliance
Productivity is the outcome. These three are how we get there.
Capability
Practical, task-based skills people use tomorrow morning.
Confidence
Staff feel empowered, not anxious. Nobody needs to become a tech expert.
Compliance
Responsible, policy-aligned use leaders can stand behind.
Why WorkSmart-AI
Education specialists, not tool demos
Education specialists
Both founders are former Digital Skills Leads at the University of Exeter. We know how adults learn, not just how the tools work.
Tailored to your people, policy and tools
Every course is built around your AI policy, Microsoft 365 and Copilot setup and data context. White-labelled courses are delivered within four weeks of receiving your policy.
Task-based, not demos
Every course opens with a real task, with role-relevant value in the first ten minutes, drawn from a bank of 290 use cases across 14 staff roles.
A structured path, not a one-off session
Every course is mapped to the five-level AI Use Hierarchy, and the AI Capability Check places teams on it, so everyone sees where they are and what comes next.
Measurable results
Every course has published learning outcomes. Every Academy course reports completion, assessment scores and confidence against them.
Your own course, on your own LMS
White-labelled courses in your branding, built around your AI policy, delivered as SCORM or xAPI, or hosted on the WorkSmart-AI Academy.
Why it matters
Most staff now use AI.
Few have been trained to use it well.
AI tools only make organisations more productive when people can use them well. We teach practical AI skills on real tasks, built around your policy and tools, and track progress against published outcomes.
39%
of AI users have had AI training from their employer.
71%
of UK employees have used unapproved consumer AI tools at work.
37%
of HE institutions have delivered AI staff development (44% in FE).
- Save hours every week
- Get more from the AI tools you already pay for
- Confident, capable staff using AI safely
- Proof of what your training delivered
A structured path
The AI Use Hierarchy
Five levels, from first use to institutional capability. Every course, workshop and AI Capability Check is mapped against it, so staff and leaders see where they are and what comes next.
- 1
Conversational AI
Using everyday AI assistants to draft, summarise and question. The starting point for most staff.
- 2
Structured Prompting
Applying a framework (Role, Context, Task) to get reliable, repeatable outputs.
- 3
Custom Configuration
Building reusable assistants with set instructions, tone and knowledge.
- 4
Agents and Workflows
Designing agents and multi-step workflows with checks and handoffs.
- 5
Integration and Orchestration
Connecting AI into team and institutional systems, and coordinating several tools.
“Katie and Dave are specialists in working with educational leaders to design AI training courses to have maximum impact on their staff. Friendly to work with and efficient in their approach.”
Not sure where your staff are starting from?
That's what the free AI Capability Check finds out: a 30-minute call and a written report with two or three next steps, for any university, college, school or organisation.