Businesses and public sector

AI skills training for your organisation

WorkSmart-AI helps businesses improve productivity and confidence with AI, through hands-on staff skills training, coaching and consultancy tailored to their own tools and policies.

Book your free AI Capability Check

Services

What we do for organisations

Your staff

Train your own teams

SMEs, larger companies, charities, councils and public bodies

  • All-staff AI courses and Copilot rollout, so you get more from the licences you pay for
  • Leadership workshops and adoption coaching for senior teams
  • Built around your data policy, so staff know what's safe

Workshops from £250; online courses from £4,995. For public bodies, a workshop sits below tender thresholds and can be bought on a purchase order.

Skills programmes

AI skills for local employers

Chambers of Commerce, LSIP partners, Combined Authorities and councils running funded skills programmes

  • We deliver AI skills cohorts to SMEs and their staff
  • Every course has published learning outcomes
  • Academy courses report completion, assessment scores and confidence against them

Courses

Where most teams start

Run as workshops or online courses, built around your tools and policy.

All staff (6)

  • AI Foundations and Responsible Use

    A shared understanding of AI in your role: what’s appropriate, what’s risky, and how to prompt Copilot well.

  • AI for Daily Workflows

    Draft emails and documents, run meetings and capture actions with Copilot in Outlook, Word and Teams.

  • AI for Summarising and Analysing

    Summarise documents in Word and turn data into tables and charts in Excel, checking results before use.

  • Building Custom AI Agents

    Build reusable agents in Copilot Studio and automate multi-step tasks with clear instructions and guardrails.

  • Copilot Chat to 365 Copilot

    What changes when you move to licensed Microsoft 365 Copilot, and how to use it safely on your own files.

  • Intermediate to Advanced Copilot

    Go beyond drafting: complex multi-step work, reusable prompts and grounding Copilot in your own documents.

Professional services (2)

  • AI for Process Improvement

    Map workflows, assess risk and plan where Copilot and Power Automate can redesign routine processes.

  • AI for Comms and Engagement

    Write audience-specific communications across channels, reviewed for accuracy, inclusivity and reputation.

The evidence

Why organisations are acting now

71%

of UK employees have used unapproved consumer AI tools at work.

Source: Microsoft/Censuswide, 2,003 UK employees, Oct 2025

39%

of AI users have had AI training from their employer.

Source: Microsoft Work Trend Index 2024 (global)

Not sure where your teams are starting from?

A free 30-minute call and a written report placing your team on the AI Use Hierarchy, with two or three next steps.