Effective date: 20th October 2025
WorkSmart AI is committed to ensuring that our website and services are accessible to all users, regardless of ability, technology, or environment. We believe digital transformation should be inclusive, and that everyone should be able to access and benefit from our training, consultancy, and resources.
1. Our Commitment
- We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
- We strive to design our website so it is perceivable, operable, understandable, and robust for as many people as possible.
- Accessibility is considered throughout our design and content processes.
2. Accessibility Features
Our website includes:
- Clear headings and structured content for screen readers.
- Alternative text for images.
- High-contrast colour palette for readability.
- Keyboard navigation support.
- Mobile and tablet responsiveness.
- Descriptive link text (avoiding “click here”).
3. Ongoing Improvements
We are continuously working to improve accessibility by:
- Testing our website with accessibility tools.
- Training our team on inclusive design.
- Reviewing new content and features to ensure compliance.
4. Known Limitations
While we aim for full accessibility, some areas may still need improvement. For example:
- Some third-party plugins or embedded tools (e.g. calculators, booking forms) may not fully meet accessibility standards.
- PDFs and legacy documents may not be fully optimised for screen readers.
We are actively working to address these issues and welcome feedback.
5. Feedback and Contact
If you encounter any barriers or need information in a different format, please let us know. We will respond within five working days.
📩 Contact Us
Alternative formats we can provide include: large print, accessible PDF, or plain text versions of documents.
6. Enforcement
In the UK, the Equality Act 2010 requires services to be accessible to disabled people. If you are not satisfied with our response to an accessibility issue, you can contact the Equality Advisory and Support Service (EASS) for further guidance.